Lifeline Assistance Program
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Lifeline Assistance Program

Lifeline is a Federal program that helps qualified individuals lower their monthly cost of phone or internet service.  

You can apply your monthly Lifeline discount to either your phone or Internet service but not both.

Eligible customers will receive a credit on their Central Scott Telephone bill. 

If you have questions visit www.lifelinesupport.org for additional information.  

Only one benefit per household

A household is defined as any individual or group of individuals who are living together at the same address and are contributing to and sharing in the income and expense of a household.  To determine if more than one household resides at your address the household worksheet attached to the application must be completed.

Identity Documentation

To avoid delays in receiving your Lifeline benefit, please include a valid form of identification that shows your name, address, your correct date of birth and the last four digits of your Social Security number. 

Please include a copy of your unexpired driver’s license or birth certificate that confirms your date of birth and a copy of your Social Security card showing only the last four digits of your Social Security number.

Other acceptable forms of proof, should you not have an ID or driver’s license is as follows:

  • W-2, unexpired passport
  • Prior year’s tax return
  • Certificate of US Citizenship
  • Certificate of Naturalization
  • Unexpired US Government or Military issued ID
  • Government assistance program documents (that includes proof of identity).  The requirement is that the valid form of identification shows your name, address, your correct date of birth and the last four digits of your Social Security number. 

How do I sign up?

If you do not have phone or Internet service in your home, you will need to contact us to establish service then apply for the Lifeline Assistance program.

Already have phone or internet service?  Download the application by clicking below. 

If you have questions, please call our office at 563-285-9611 or email us at customerservice@cstech.com.

Central Scott Telephone Company is required by the Federal Communications Commission (FCC) to verify your documentation of eligibility to participate in the Lifeline program. Lifeline is a government benefit program and consumers who willfully make false statements in order to obtain the benefit can be punished by fine or imprisonment or can be barred from the program. 

Download Application