Central Scott Telephone Lifeline Terms and Conditions

Lifeline is a plan that assists qualified low-income Iowans by providing a monthly reduction of $9.25 on their local telephone bill. You may only receive low-income assistance from one wireline or wireless telephone provider per household*. The Company's voice lifeline plan includes unlimited local minutes-of-use within the toll-free calling area. The Company's voice lifeline plan does not include any free minutes-of-use for toll unless a "bundled minutes" package is chosen.

Eligibility Requirements

To be eligible for Lifeline assistance, you must meet income-based criterion currently defined as at or below 135 % of the Federal Poverty Guidelines OR participate in at least one of the following programs:

In addition, you must not currently be receiving Lifeline assistance, and no other person in your household can be subscribed to the Lifeline program.

To Apply for Lifeline:

  1. Complete the certification form attached to this brochure, (please include any supporting documents) and submit it to your local telecommunications provider’s business office. This address can be found in your local telephone directory.
  2. Re-certification forms are mailed to all subscribers every year. When you receive a re-certification form, complete and return it to your local telecommunications provider within 30 days. Your telecommunications provider will suspend your eligibility for low-income assistance if you do not return the re-certification form.

Application Checklist

Please provide the following information:

  1. A signed and completed Lifeline assistance certification form.
  2. A copy of one of the following if applying based on the size and income level of a customer’s household:
  3. Supporting documentation of program-based eligibility if applying based on participation in any programs listed on the back of this brochure.

    Acceptable documentation of program eligibility includes the current or prior year’s statement of benefits from a qualifying assistance program, a notice, letter or documents of participation in a qualifying assistance program, or another official document demonstrating that you, or one or more of your dependents, or your household receives benefits from a qualifying assistance program. These documents will not be kept or stored by the local telecommunications provider.

*A “Household” is defined as any individual or group of individuals who are living together at the same address as one economic unit. An "economic unit" consists of all adult individuals contributing to and sharing in the income and expenses of a household.