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Voice Mail - Submailbox

This is a private mailbox of a family or group member that is added onto the main mailbox.

After the primary Voice Mail-Economy is established; up to 7 additional submailboxes may be added. This includes the primary Voice Mail box and 7 more for a total of 8 mailboxes. Each submailbox owner creates a password to keep their mailbox private

ADMINISTRATOR INSTRUCTIONS RECORD YOUR GROUP GREETING
From the phone subscribed to the service:
  1. Dial (563) 285-5850.
  2. Listen to the recording explaining that you must record a group greeting. Wait until the end of the recording, then press 0 to administer the family mailbox.
  3. Enter your password and then #.
  4. Press 9 to access mailbox setup options.
  5. Press 1 for greeting options.
  6. Press 2 to record your greeting. When finished recording, press #.
    For example, "You have reached the Doe residence. To leave a message for John, press 1. To leave a message for Jane, press 2."
CHANGE AN EXISTING GROUP GREETING
From the phone subscribed to the service:
  1. Dial (563) 285-5850.
  2. When prompted to enter your mailbox ID, press, 0 to administer the family mailbox.
  3. Enter your password and then #.
  4. Press 9 to access mailbox setup options.
  5. Press 1 for greeting options.
  6. Press 2 to re-record your greeting. When finished recording, press #.
GENERAL USER INSTRUCTIONS ACCESS YOUR VOICE MAILBOX
From the phone subscribed to the service:
  1. Dial (563) 285-5850.
  2. Enter your single digit sub-mailbox ID (1-9).
  3. If prompted, enter your password and then #.
From a different phone:
  1. Dial (563) 285-5850.
  2. Enter your 10-digit mailbox number (telephone number).
  3. Enter your single digit sub-mailbox ID (1-9).
  4. Enter your password and then #.
RECORD YOUR SUB-MAILBOX GREETING
  1. Access your voice mailbox.
  2. Press 9 for the mailbox setup menu.
  3. Press 1 for greeting options.
  4. Press 4 to record your greeting.
  5. Record your greeting and then press #.
CHANGE YOUR SUB-MAILBOX PASSWORD
  1. Access your voice mailbox
  2. Press 9 for the mailbox setup menu.
  3. Press 2 to change your password.
  4. Enter your new password and press #.
  5. When prompted to verify the password, enter it again and then press #.
RETRIEVE MESSAGES FROM YOUR SUB-MAILBOX
  1. Access your voice mailbox.
  2. Your first new message may play immediately. If not, press 1 to listen to your messages. You will hear the announcement "You have x new messages and x saved messages."
  3. Press 1 to listen to new messages.
  4. Press 2 to listen to saved messages.
WHEN RETRIEVING MESSAGES, YOU CAN:
  • Press 1 Play the message again
  • Press 2 Save the message and play next
  • Press 3 Delete the message and play next
  • Press 4 Save the message as new
  • Press 5 Reply to the message*
  • Press 6 Forward the message to another mailbox*
  • Press 7 Skip backward in the message
  • Press 8 To pause the message
  • Press 9 To skip forward in the message
* Voice Mail package must be set to allow this capability.
Click for price
Residential : $3.00 | Business : $3.00
Available in Donahue, Eldridge, Long Grove, McCausland, Northern Scott County and Park View
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